We faced the same problem in our practice.
Dr. Shefali Miglani, a myopia specialist, saw this firsthand. Parents came in with their children, sat through the consultation, and still hesitated on Ortho-K. She invested in the treatments, built the programs, and watched families walk out without signing up.
Appointments were short. Questions came later, after parents had gone home and talked themselves out of it. Brochures got ignored. Staff weren't equipped to have the right conversations. And there was no system to reach parents again during that critical post-visit window.
Owner of Monroe Eye Care
Chief Medical Officer at Hoot.
Ex-Pfizer
Marketing Expert
Parents still hesitated. Families walked out of consultations without signing their children up, and never came back.
