automation tools Archives

From Explaining to Educating: How Dry Eye Practices Are Evolving

Post author By Hoot
Post date July 11, 2025

There is a big shift happening in dry eye care. The most successful practices are moving away from the old model of explaining everything during the exam and hoping the patient remembers. Instead, they are creating systems to educate patients before and after they leave the chair. That shift from reactive explanation to proactive education […]

Automation in Dry Eye Follow-Up: How to Educate Without Burnout

Post author By Hoot
Post date June 23, 2025
No Comments on Automation in Dry Eye Follow-Up: How to Educate Without Burnout

Dry eye patients rarely commit to treatment after the first conversation. The diagnosis often comes as a surprise, and many people need time to process what they heard, talk to a partner, or do their own research. Without proper follow up, most of them do not return. That is where the opportunity is lost. If […]