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The Importance of Language in Patient Communication

Effective communication plays a vital role in fostering trust, improving patient satisfaction, and ensuring better clinical outcomes. Yet, many doctors unintentionally create barriers by using technical language that can overwhelm or confuse patients. Shifting to clear, compassionate, and patient-centered communication can transform the patient experience. How to Improve Patient Communication 1. Simplify Medical Jargon Patients […]

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Building Emotional Connections with Patients

In optometry, emotional connections between doctors and patients are critical. These connections foster trust, improve patient satisfaction, and drive long-term loyalty. Patients want to feel heard, understood, and cared for—qualities that can elevate their experience beyond just receiving medical treatment. Why Emotional Connections Matter Trust Development Patients are more likely to trust a doctor who […]

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