Physician-led video education at every critical decision point, from diagnosis through long-term adherence. Every patient response shapes what comes next.
Hubs send PDFs. Call centers leave voicemails. Hoot deploys RCS, the new messaging standard embraced by Google and Apple iOS, to deliver verified, branded, video-rich conversations directly inside the patient's native messages app. No download. No login. Just a message that feels like it's from someone who actually cares.
Each video ends with a survey. Each response routes to personalized content. "Wrong" answers aren't failures; they're intelligence that powers what comes next.
A doctor-led video explaining the condition, treatment options, and what to expect. Then we ask: how well do you understand?
Each "wrong" answer isn't failure; it's intelligence. The system addresses the exact barrier before asking the conversion question again.
From commitment to first dose. We capture the exact day-level time-to-therapy start. Every hesitation is met with a personalized response, never silence.
The system captures exact time-to-therapy start at day-level precision. Every hesitation is met with a response, never silence.
Weekly check-ins capture how the patient feels and whether they're taking as prescribed. Critical alerts go straight to the HCP dashboard, never silence.
"wrong" answer triggers a rescue path, never silence. Critical alerts go directly to the HCP dashboard for immediate intervention.
Cadence adapts based on response history. Higher-risk patients get more frequent touchpoints. The system never loses touch.
Higher-risk patients get more frequent touchpoints. The system never loses touch with the patient.
From strategy through delivery, we handle everything. Your team stays focused on what they do best while we create a living, adaptive journey for your patients.
We work with your brand, medical, and PSP teams to identify the clinical, financial, and emotional barriers unique to your therapy, and design branching logic for each.
12+ core videos and 15+ branch & rescue videos through physician recordings, AI doctor clones, or AI avatars. Every piece goes through your MLR approval. Multilingual.
Each video ends with a targeted survey. 28–30 surveys with decision logic power the engine. No two patients get the same journey.
Videos reach patients within 24–48 hours of diagnosis. 98% open rate. No app downloads, no portals. Delivered to the patient's native messaging app.
When patients signal concern, alerts go to the HCP dashboard instantly. Doctors intervene at the moment it matters most, before the patient is lost.
Monitor engagement, time-to-therapy, adherence, and barrier types in real time. Know exactly which barriers are costing you patients, and prove ROI back to leadership.
Every day without an intelligent patient journey is another day of lost prescriptions, lost patients, and lost revenue. Let's design yours together.
30-minute call · No commitment · See a live demo of your therapy's journey
