Blog

Co-Management Rules Every Optometrist and Surgeon Should Follow

Premium intraocular lens surgery is not just a one day event. It is a process that unfolds across multiple appointments and providers. The relationship between the optometrist and the surgeon, if managed well, can make the entire journey smoother for the patient and more successful for everyone involved. To make co-management seamless, here are the […]

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Why Dental Call Centers Are Failing and How to Increase the Booking Rates

It Happens Every Day The phone rings. A potential new patient is on the line. They are anxious, maybe in pain, and they finally worked up the courage to call. And then… they hang up without booking. “We get tons of calls, but not all of them turn into appointments.”Operations Manager, 7 location DSO That […]

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How to Build a More Profitable Dry Eye Category Without Adding More Treatments

Most doctors think growing dry eye revenue means adding more lasers, more devices, or more treatment types. But the fastest path to real growth might already be in your office. It is not about expanding the number of services. It is about maximizing what you already have and improving the systems around patient follow-through. Why […]

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Why More Patients Say Yes When the Experience Feels Premium

Doctors want patients to follow through on dry eye treatment plans. But in many clinics, patients hesitate. They pause at the checkout counter. They leave without buying the cleanser, the device, or the follow-up care. This is not just a sales issue. It is a perception issue. The way dry eye treatment is presented, packaged, […]

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How to Talk About Premium IOL Costs Without Losing Patient Trust

Premium intraocular lenses offer life changing vision improvements, but the out of pocket costs can be a stumbling block for many patients. Surgeons and referring optometrists alike often hesitate to bring up the topic, worried it might seem pushy or create tension. But the truth is, the financial conversation does not have to be awkward […]

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A Better Way to Increase Per-Patient Revenue for Specialty Services

Most practices assume growth means seeing more patients. But practices that grow sustainably know the real opportunity lies in getting more value from each patient visit. When patients are educated and confident about what is possible, they are more likely to choose higher value treatments such as implants, cosmetic options, or clear aligners. These services […]

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How to Grow a Profitable Dry Eye Practice by Focusing on Systems, Not Just Services

Dry eye is one of the most common conditions seen in optometry. It affects millions of people and yet remains one of the most underdeveloped opportunities in most practices. Doctors know dry eye is real. The science is clear. Patients want relief. So why is it still difficult to turn dry eye into a profitable […]

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Choosing the Right Dry Eye Equipment Without Wasting Time or Money

Launching or scaling a dry eye clinic can feel overwhelming when it comes to equipment decisions. There are dozens of devices to choose from and limited time to evaluate them all. Many doctors delay starting their dry eye program because they are stuck comparing equipment, weighing costs, and second guessing what to invest in first. […]

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Matching IOL Options to Patient Personalities for Better Surgical Outcomes

Choosing the right intraocular lens is about more than just refractive error or ocular health. It is also about understanding the patient’s personality, preferences, and tolerance for change. While clinical candidacy is essential, behavioral compatibility often determines whether a patient feels satisfied with their surgical outcome. In a world of increasingly sophisticated IOL technology, it […]

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What MSOs Are Really Struggling With

Management Services Organizations, or MSOs, are helping physicians and specialists grow their practices without giving up ownership. They offer administrative support, financial guidance, staffing, and more.. allowing providers to focus on what they do best. But as MSOs grow, they often face a silent but serious challenge. The bigger the organization becomes, the harder it […]

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